Effective Date: May 25th, 2018
Lingokids is founded on the principle of improving the world’s access to quality education and we are committed to providing an educational, entertaining, and safe service for kids and parents. We know that you care about how your family’s personal information is used and shared, and we take your privacy and safety very seriously. We are extremely sensitive to family and educator concerns about their and their children’s personal information and safety.
We will never include any pop-up ads or other advertisements directed at children. In addition, Child Users are blocked from accessing external links, which will only be available if an Adult User enters a password or answers a security question.
We collect information, including Personal Information, when you:
We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service.
A. Payment Information. If you make any purchases through our website, we may collect certain information regarding your purchase (such as your name and zip code) as necessary to process your order. You will be required to provide certain payment and billing information directly to our payment processing partners, including your name, credit card information, billing address and zip code.
B. Using the Services. We collect information that you submit to us through our website. For example, when you post comments, make a purchase, we will collect the information you include in these submissions, including any Personal Information.
C. Messages. We collect and process information you provide, including any Personal Information, in the context of composing, sending, or receiving messages through our Company’s messaging function and we may collect information about your use of our Services. This includes testimonials, which may contain Personal Information.
D. Customer Support. We collect all information that you provide to us, including any Personal Information, when you contact us for customer support purposes.
D. Location Data. Once you register to the Lingokids app we may collect and process information about your location. This location information is being collected based on your IP address and is restricted to the name of your city. Lingokids is not using other technologies to determine your location (we do not use GPS, or other sensors). We do not collect location information about your exact whereabouts (i.e. name of the street or accurate address). When we have location information, we may use it to optimize our Services for you and others, allowing us to customize our website, understand and improve the services and develop new products, services or features.
The information we collect automatically helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We use information collected from you to:
Provide, administer, and facilitate your use of our Services, including to display customized content; process or fulfill your request(s) and/or order(s) for products, services, information or features; display consumer surveys, communicate with you concerning your account by:
Responding to your questions or concerns;
Emailing you information or providing in app messages about your rewards programs, new services, new features, promotions, newsletters, which you can opt out of at any time; Sending push notifications to your wireless device to provide updates and other relevant messages. You can manage push notifications from the "options" or "settings" page for the mobile application.
Understand and improve the services and develop new products, services or features;
Enable user-to-user communication and interaction;
Manage your account preferences, establish your profile and registration information;
Facilitate the technical functioning of our Services, including without limitation to troubleshoot and resolve issues, secure the Services, and prevent fraud and abuse;
Respond to customer support questions and issues and resolve disputes; Create, review, analyze and share technical information; Analyze trends and user traffic, track purchases and usage information; Advertise our Services on third party websites or mobile applications; Market, process or fulfill promotions administered or sponsored by us; Solicit feedback from users; As required or permitted by law; As we, in our sole discretion, otherwise determine to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, members of the public, and/or our Services; Identify unique users across devices; or Tailor advertisements across devices.
Aggregate Data. We may de-identify and aggregate information collected through the Service and use it for any lawful purpose.
Child User Information. Information collected from Child Users may be used:
To measure a Child User’s performance in activities and to adapt a Child User’s learning experience to the Child User’s learning needs.
To analyze, provide progress reports on, or provide an assessment of a Child User’s performance.
Information collected from Child Users is never used to market to Child Users. Specifically, Personal Information collected from Child Users will never be used to serve targeted advertising, to build behavioral marketing profiles, or be shared with independent third parties for marketing purposes.
Both Adult and Child User Information. Information collected from both Adult and Child Users may be used:
Online Forums. If you post information in a Company forum, that information may be viewed by any Site Visitor or Registered User who accesses the forum.
Third Party Business Partners, Service Providers, Contractors or Agents. We may share your information with third party companies that perform services on our behalf, including for payment processing, order fulfillment, video conferencing, scheduling, data analysis, marketing services, advertising services (including but not limited to retargeted advertising), e-mail and hosting services, services that process and administer consumer surveys, and customer services and support. We may also share your information with third party companies that we partner with to provide certain services to you in connection with the Services. Those partners’ collection and use of information is subject to their privacy policies and other terms. You should review such privacy policies, terms, and other agreements.
Analytics and Data Enrichment Services. We use third-party analytics to help understand your usage of our Services and to improve our Services. We may provide your contact information, registration information, technical information, usage data, or de-identified data or to data enrichment services, which match such information with publicly available database information, including contact and social information from other sources, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses. We use this combined information to communicate with you in a more effective and customized manner.
Marketing. We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission. The Services may allow you to opt-in to receive communications from third parties. If you give us your permission to share your Personal Information with such third parties, then you may receive communications from such third parties and you are solely responsible for your engagement with such third parties.
As Required By Law and Similar Disclosure. We may access, preserve, and disclose your Personal Information or other account information if we believe doing so is required or appropriate to (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our or others’ rights, property, or safety.
Consent. We may also disclose your Personal Information with your permission.
The Children's Online Privacy Protection Act of 1998 and its rules (collectively, "COPPA") require us to inform you, as parents and legal guardians (as used in this section, "parents") about our practices for collecting, using, and disclosing Personal Information from children under the age of 13 ("children"). It also requires us to obtain verifiable consent from a child's parent for certain collection, use, and disclosure of the child's Personal Information.
This section notifies parents of:
The types of information we may collect from children.
How we use the information we collect.
Our practices for disclosing that information.
Our practices for notifying and obtaining parents' consent when we collect Personal Information from children, including how a parent may revoke consent.
Information We Collect from Children. Children can access some parts of our website and its content and use some of its features without providing us with Personal Information. However, most content and features of the Services are available only to Students of the registered accounts and require us to collect certain information, including Personal Information, from them. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use the website.
We only collect as much information about a child as is reasonably necessary for the child to participate in the educational activity in our Services, and we do not condition his or her participation on the disclosure of more Personal Information than is reasonably necessary.
Automatic Information Collection and Tracking. We use technology to automatically collect information from our users, including children, when they access and navigate through the website and use certain features. The information we collect through these technologies may include:
We may combine non-personal information we collect through these technologies with Personal Information about you or your child that we collect online.
How We Use Your Child's Information. We use the Personal Information we collect from your child to:
Our Practices for Disclosing Children's Information. We do not share, sell, rent, or transfer children's Personal Information other than as described in this section:
Accessing and Correcting Your Child's Personal Information. At any time, you may review the child's Personal Information maintained by us, require us to correct or delete the Personal Information, and/or refuse to permit us from further collecting or using the child's Personal Information.
You can review, change, or delete your child's Personal Information by sending us an email to firstname.lastname@example.org. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.
An Adult User can review or change the information they provided when registering for the Services, including by adding or removing Child Users to the Account, by updating information through the Parent Section of the Services by emailing Company support. In addition, at any time, Users may contact us to request that we provide for their review, or delete from our records, any Personal Information they have provided about Child Users associated with their Account, or to cease collecting Personal Information from those Child Users, as applicable. Please keep in mind that a request to delete Personal Information may lead to cancellation of your Account.
When we change or delete any Personal Information at your request, we will make good faith efforts to make the changes in our then active databases as soon as reasonably practicable. Changing setting options may not result in immediate changes to the settings, which are subject to our operations and maintenance schedules.
In certain sections of the Services, we may include links to external websites or applications (for example, Facebook and Twitter). However, in order to protect children from accessing these external websites, an Adult User will be required to enter a valid password or answer a security question. These websites and applications are governed by their own privacy policies or information collection practices, which may be substantially different from ours. We encourage you to review the privacy policies and information collection practices of those linked websites and apps, as those parties’ practices are not subject to this policy.
We store information about users on servers primarily located in the United States and we may also store such information on servers and equipment in other countries. If you are accessing our Services from outside of the United States, please know the data and personal information you submit may be transferred to and stored on servers in the United States or other countries. The data protection and other laws of the United States and/or other countries might not be as comprehensive as those in your country. By submitting your data and/or using our Services, you consent to the transfer, storing and processing of your data in and to the United States and other countries where we may choose to store data.
California residents have the right to receive, once a year from us: a) information identifying any third party company(ies) to whom we may have disclosed (within the previous calendar year) your Personal Information for that company's direct marketing purposes; and b) a description of the categories of Personal Information disclosed. If you are a California resident and wish to obtain such information, submit a request to us at email@example.com with "Request for California Privacy Information" as the subject line and in the body of your message. Only information required to be disclosed by law will be included in our response.
The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. It is enforceable since 25 May 2018. The GDPR replaces the 1995 Data Protection Directive.
We inform you that the provided data, will be processed by Monkimun Inc.. with registered office in 427 N Tatnall St #42597 Wilmington, Delaware 19801-2230 USA, (hereinafter as the “Controller”) with the following purposes: You can contact with the Controller through the following email address: firstname.lastname@example.org.
The legal basis for the data processing is user’s consent to it. This consent is requested through Controller’s forms during the registration - web or app.
We store information about users on servers primarily located in the United States and we may also store such information on servers and equipment in other countries. If you are accessing our Services from outside of the United States, please know the data and personal information you submit may be transferred to and stored on servers in the United States or other countries.
Monkimun Inc. uses a variety of third party service providers to help us provide services related to our services. Service providers may be located inside or outside of the European Economic Area (“EEA”). We hold Data Processing Agreements (DPA) in place with all the third party services, that guarantee that adequate safeguards are put in place with respect to the protection of such Personal Data as required by EU’s GDPR Data Protection policies. We do not sell personal information to third parties.
The people who provide us with any personal data have the following rights:
At Monkimun Inc. we are committed to take data protection very seriously Check the Spanish Data Protection Agency website for more details about your rights. Additionally, we inform you about the possibility to make a claim before the competent control authority if you believe that your exercise of your rights was not satisfactory enough: the Agencia Española de Protección de Datos (C/ Jorge Juan, 6. 28001 – Madrid. phone number: +34 901 100 099). More info at http://www.agpd.es/
Mailing address: Monkimun Inc 427 N Tatnall St #42597 Wilmington, Delaware 19801-2230 USA,
Attention: Legal Department
Phone: (+34) 914511343
Email address: email@example.com